FAQs
Answer your common questions.
Frequently Asked Questions
Yes. Ouyee Display is a direct manufacturer offering end-to-end design, fabrication, packing, logistics, and installation.
We need a floor plan or measured drawings, ceiling height, site photos/videos, brand and functional brief, logo/VI, budget, and timeline.
Typical: design and approvals 7–15 days → production 20–30 days → shipping and customs 7–45 days (air is faster, sea is cheaper).
Custom batch production; shipping by sea, air, rail, or courier D2D. Tax-inclusive customs solutions available.
In-house wood/metal/paint shops with CNC; incoming and dimensional QC; pre-shipment power-on and assembly checks; warranty and after-sales support.
We can dispatch global installers, or supply labeled drawings, exploded views, wiring diagrams, and videos for local installation.
We pre-install lighting and harnesses to your voltage standard; a licensed electrician connects to the site panel on arrival.
Reinforced export crates with corner guards and shock-proof lining; insurance recommended. For damage, send photos and list within 48 hours for replacement or claim.
Yes. We provide standardized modules, finish boards, and BOQs to enable fast rollouts and global supply.
Project-based pricing. Common terms: 30% deposit + 70% before shipment. Sold as full store sets rather than single pieces; MOQ depends on the solution.
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